Florida Power & Light

Website

www.fpl.com

Services

In app support

Company Overview Florida Power & Light Company (FPL), a prominent subsidiary of NextEra Energy, Inc. (NYSE: NEE), is distinguished as the largest electric utility in America. The company is dedicated to delivering affordable, highly reliable, and clean electricity to a vast customer base, serving over 12 million people throughout Florida. FPL's steadfast commitment to operational excellence and grid resilience is consistently recognized, notably by its achievement of the ReliabilityOne® National Reliability Award multiple times.

Services and Customer Programs FPL provides a comprehensive suite of services tailored for both residential and business customers. Core offerings include streamlined bill payment options, efficient processes for starting, stopping, or moving electricity services, and a robust system for reporting and tracking power outages via the FPL Power Tracker. Beyond essential utility services, FPL actively supports its customers in managing energy consumption and costs through various programs. These initiatives include tools like "Lower My Bill" and the "Energy Dashboard" for usage insights, as well as the "On Call®" program, which rewards participation with monthly bill credits. The company also extends innovative solutions such as "Surge Protection by FPL Home," designed to safeguard valuable home appliances from lightning-induced damages, and "Budget Billing®" to provide financial predictability through steady monthly payments. Furthermore, FPL prioritizes customer support and security, offering resources to help customers identify and avoid scams, all accessible through its mobile application and dedicated contact channels.

Locations

• Juno Beach, Florida