Toronto Hydro

Website

www.torontohydro.com

Services

In app support

Toronto Hydro operates as a vital electricity distribution system, serving approximately 793,000 customers across the city of Toronto, making it the largest city in Canada within its service area. The company is a significant player in Ontario's energy landscape, responsible for distributing about 18 percent of the electricity consumed throughout the province. Its core function involves the reliable and safe delivery of electricity to residential, business, and contractor/developer segments within its jurisdiction, ensuring power flow throughout the urban environment.

Beyond core distribution, Toronto Hydro is deeply committed to ensuring excellent customer service and fostering a sustainable energy future. The company provides a comprehensive suite of services, including account management, billing, and support for starting, stopping, or moving electricity services. A crucial aspect of its operations involves managing and responding to outages, providing customers with real-time information through its Outage Hub and promoting extensive electrical safety and emergency preparedness.

Furthermore, Toronto Hydro actively engages in sustainability initiatives and climate action. It offers various energy-saving tips, rebates, and clean technology solutions to help customers reduce their consumption and carbon footprint. This includes programs like energy coaching and a directory for finding cleantech contractors, aligning with broader goals for environmental stewardship. Through strategic investment plans and continuous efforts in powering communities and connecting new services, Toronto Hydro plays a pivotal role in the modernization and resilience of Toronto's critical power infrastructure.

Locations

• Toronto, Ontario